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FAQ

1. General Questions

Q: What is a sauna?
A: A sauna is a dedicated room or cabin designed for heat sessions, often using an electric heater, wood-burning stove or infrared panels, and sometimes allowing steam when water is ladled onto hot stones.
Q: What types of saunas does SAUNASNET offer?
A: We carry a variety of types including traditional indoor steam/hot-air saunas, infrared saunas, outdoor barrel or square saunas, hybrid models, and customizable kits.
Q: Why choose an outdoor sauna vs indoor?
A: Outdoor saunas allow you to connect with nature, often provide more space and a spa-like retreat feel; indoor saunas provide convenient year-round use and easier access from your home.

2. Purchase & Installation

Q: How do I choose the correct size for my sauna?
A: Consider how many people will use it simultaneously, the available space, and clearance/ventilation requirements. Typical small saunas start at ~4 × 4 ft (1.2 × 1.2 m) for 1-2 persons; larger models may be 6 × 6 ft (1.8 × 1.8 m) or more.
Q: What about electrical requirements?
A: Traditional steam or hot-air saunas usually require a dedicated 220-240 V line for the heater; infrared models may work on standard 120 V. Always consult a licensed electrician and local codes.
Q: Can I install the sauna outdoors?
A: Yes — outdoor sauna models are designed for weather exposure and require a stable, level base (concrete pad, gravel, or wood deck), proper drainage, and weather-proof construction.
Q: Do I need a drain in the sauna?
A: In many residential home saunas, a floor drain is not strictly required, especially if no water is poured onto rocks; however, it may be beneficial for cleaning and commercial use.

3. Usage & Session Guidelines

Q: What temperature should I use?
A: For traditional saunas, typical comfortable temperatures are 32 °F -195 °F (0°C-90 °C) or higher, depending on preference. Infrared saunas often operate at lower temperatures 32°F -145 °F (0°C -60 °C) because the heat is absorbed directly by the body.
Q: How long should a sauna session last?
A: Beginners should start with 10-20 minutes per session. Afterward cool down, re-hydrate, and repeat if desired.
Q: How often should I use a sauna?
A: Many users benefit from 2-3 sessions per week. Some advanced users use it daily, but you should always listen to your body and consult your healthcare provider if in doubt.
Q: What should I wear and what should I do before and after a session?
A: Wear comfortable loose-fitting clothes, a bathing suit, towel, or nothing (depending on preference and privacy). Before the session, drink water, shower to remove oils/dirt, and dry off to allow efficient sweating. After the session, cool down (shower, fresh air, or cold plunge), re-hydrate, and relax for at least 10 minutes.

4. Health & Safety

Q: Are saunas safe for everyone?
A: For most healthy adults, yes. However, if you have heart conditions, low or high blood pressure, are pregnant, are taking medications, or have other medical concerns, please consult your physician before use.
Q: Can children use a sauna?
A: Yes, under adult supervision and with shorter durations and more frequent breaks, since children regulate heat differently.
Q: Are there risks of dehydration or overheating?
A: Yes. Because sauna usage increases sweating and body temperature, users can risk dehydration, dizziness or heat stress. Drink sufficient fluids before and after, avoid alcohol/diuretics, and exit the sauna if you feel unwell.
Q: Can I use a sauna while sick or if I have a cold?
A: It’s best to not use a sauna when you have an active fever, infection or feel weak. Some evidence suggests regular sauna use may support immune-health, but acute illness generally means rest is safer.

5. Maintenance & Care

Q: How do I maintain and clean my sauna?
A: Wipe benches and surfaces with warm water and a mild cleaner after use or weekly depending on usage frequency. Leave the door open post-use to air-dry. Avoid harsh chemicals and never paint or varnish sauna interior wood surfaces.
Q: What kind of wood is used for sauna interiors?
A: Common woods include Western Red Cedar,Hemlock, Finnish Spruce. They’re chosen for low resin, comfortable surface temperature and durability. Avoid pine interior wood for sauna benches because of resin and heat issues.
Q: How often should I replace parts or the heater?
A: Heater lifespan depends on usage and maintenance; many last 10-20 years. Regularly inspect for wear, replace if malfunctioning, and keep vents clear.

6. Product-Specific / Customization

Q: Can I customize my sauna layout, size or features?
A: Yes. We offer customizable kits including adjustable size, bench configuration, glass fronts, integrated lighting or sound systems and hybrid (infrared + traditional) designs.
Q: What features should I consider?
A: Consider features such as panoramic glass front, Bluetooth audio, chromotherapy lighting, WiFi controls, dual-zone heaters, bench tiers, weather-resistant finishes (for outdoors).
Q: What is the running cost of a sauna?
A: While usage varies, for a typical 6 kW electric heater used twice a week, costs might be under $5/month in many regions. Infrared models often consume less.

7. Shipping, Warranty & Returns

Q: Do you ship nationwide and what about shipping costs?
A: We provide free shipping across the U.S. (as stated on the site). Additional details and options for international shipping are available — please contact us for specifics.
Q: What warranty do you offer?
A: Our products include a manufacturer’s warranty covering defects in materials and workmanship. Please refer to our “Sauna Warranty” page for full terms.
Q: What is your returns policy?
A: We accept returns under our “Refunds & Returns” policy. Please ensure you review terms, conditions, return timeframe and restocking fees (if applicable) before initiating a return.